Refund policy

Refund Policy for Dove Forex Markets

This Refund Policy ("Policy") outlines the circumstances under which refunds may be issued for purchases made on the Dove Forex Markets website (https://doveforexmarkets.com/).

Vendor Responsibility

Dove Forex Markets is a platform that connects buyers and sellers of forex products and services. We strive to provide a safe and secure environment for transactions, but we are not responsible for the quality, functionality, or performance of products and services offered by vendors. Each vendor is solely responsible for ensuring the accuracy, legality, and effectiveness of their offerings. We recommend thoroughly reviewing vendor profiles, product descriptions, and customer reviews before making a purchase.

Refund Eligibility

Refunds are generally not available for digital products and services purchased on the Dove Forex Markets platform.

However, we may consider issuing a refund in the following limited circumstances:

• Product Misrepresentation: If a product is demonstrably misrepresented by the vendor and does not function as described.
• Technical Issues: In rare cases of technical issues with the platform causing an incomplete or malfunctioning product purchase.
• Vendor Fraud: If a vendor is found to be engaging in fraudulent activity, we will work with the vendor and relevant authorities to investigate the matter. In such cases, a full refund may be issued.

Refund Process

To request a refund, please contact Dove Forex Markets within 2 days of your purchase. You will need to provide a detailed explanation of the issue and any relevant supporting documentation.

We will review your request and contact you within 7 business days with a decision if need be.

Non-Refundable Items

The following items are non-refundable:

• Subscriptions that have been partially used.
• Digital downloads that have been accessed or downloaded.
• Products or services that are deemed to be working as intended based on the vendor's description.
• Purchases made outside of the specified refund timeframe.

Dispute Resolution

If you are not satisfied with our decision on your refund request, you may attempt to resolve the dispute directly with the vendor.

We also encourage you to utilize any dispute resolution mechanisms offered by the payment processing service used for your transaction.

Dove Forex Markets Disclaimers

Dove Forex Markets does not guarantee the success or effectiveness of any product or service offered on our platform. We are not responsible for any losses or damages incurred as a result of using a product or service purchased through Dove Forex Markets.

By using the Dove Forex Markets platform, you agree to the terms of this Refund Policy.