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FAQ's

Curious about something? Check out our FAQ section.

  • For Premium Plan Holders:
    • Submit a customer service ticket requesting access to available upgrades.
    • Include your MT4 or MT5 account number in the request.
    • Upgrades are limited to software included in your current premium plan and to software that you've previously purchased.
  • For Non-Premium Plan Holders:
    • You can purchase a premium plan here: Link to premium plan
    • Software upgrades are not available without an active premium plan.

Here's a step-by-step guide on how to install a custom Forex indicator on MetaTrader 4 (MT4) or MetaTrader 5 (MT5):

1. Locate the Indicator File:

  • Downloaded File: Ensure you have the downloaded indicator file. It usually comes as a .mq4 or .ex4 file for MT4, and .mq5 or .ex5 for MT5.

2. Open the Data Folder:

  • Open MT4/MT5: Launch the platform.
  • Open Data Folder: Go to File > Open Data Folder.

3. Navigate to the Indicators Folder:

  • Locate MQL4/MQL5 Folder: Inside the Data Folder, find the MQL4 folder for MT4 or the MQL5 folder for MT5.
  • Open the Indicators Folder: Open the Indicators folder within the MQL4 or MQL5 folder.

4. Copy and Paste the Indicator:

  • Copy the File: Copy the downloaded indicator file.
  • Paste into the Indicators Folder: Paste the file into the Indicators folder you opened in step 3.

5. Restart MetaTrader:

  • Close and Reopen: Close and reopen your MetaTrader platform. This will allow the platform to recognize the new indicator.

6. Add the Indicator to Your Chart:

  • Open a Chart: Open a chart of the desired currency pair or instrument.
  • Insert Indicator: Go to Insert > Indicators > Custom.
  • Select the Indicator: Choose the newly installed indicator from the list.
  • Apply Settings: Configure the indicator's settings as needed.
  • Add to Chart: Click OK to add the indicator to your chart.

Additional Tips:

  • Indicator Libraries: Some indicators come in libraries. In such cases, copy the entire library folder into the MQL4 or MQL5 folder.
  • Custom Indicator Packages: If you downloaded a package with multiple indicators and templates, extract the contents and follow the same steps for each file.
  • Troubleshooting: If the indicator doesn't appear in the list, ensure you've restarted MetaTrader and checked the file path.

By following these steps, you should be able to successfully install and use your custom Forex indicator on your MetaTrader platform.

Regular vs. Irregular Licenses

Regular License:

A Regular License grants access to our premium Forex tools for one specific MT4 or MT5 account number. This license is designed for individual traders who wish to enhance their trading strategies with our advanced tools.

Irregular License:

An Irregular License provides access to our premium Forex tools for multiple MT4 or MT5 account numbers owned by a single individual. This license is suitable for traders who manage multiple accounts or have multiple trading strategies.

Important Note:

  • Irregular licenses are strictly intended for personal use and cannot be shared or sold.
  • To offer Irregular Licenses to others, you must join our exclusive Affiliate Program. This allows you to share our tools with your clients or followers, earning commissions on their purchases.

By understanding the difference between Regular and Irregular licenses, you can choose the right option to meet your specific trading needs.

We offer a variety of payment methods to cater to your needs. Once you've selected your desired product and clicked "Buy Now," you'll be directed to our secure checkout page. On the left side of the checkout page, you'll find a list of available payment methods.

Please select the most convenient method for you and proceed with the payment.

Once you've completed your purchase, our dedicated support team will promptly attend to your order. The entire setup process, including installations and configurations, is typically completed within 24 hours. In many cases, this process is finished in less than 2 hours.

Yes, we provide comprehensive training resources to help you get the most out of our products and services. You'll have access to a combination of video tutorials and PDF guides, as well as live support from our dedicated team. Please note that live support is available within the first week of your purchase. Free downloads may not be eligible for direct support.

Testimonials

Discover what our valued clients are saying about their experiences with us.

Soko Martinez

I enjoy using tools from Dove. They are the best I have so far met. Keep it up Team Dove.

Soko Martinez

Trader

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